I don’t have a shop

Your customers enquire, call, book. Google Ads hears it from us.

Real customer account, 30 days: counted with contact clicks, 1,280 “leads” — 179 are proven.

For trades, dealers with enquiry forms, practices, consultancies and law firms: forms, calls, WhatsApp and appointments are captured server-side, attributed to the ad and reported to Google Ads and Meta as conversions with a value — and once the order is won per CRM or invoice, the real value is written back.

A pixel sees a click on “Call us”. We see the conversation, the enquiry and the order behind it.

From €199 per month, net
30 days in parallel at €0
WordPress, Elementor, CF7, Gravity, WPForms
A REAL CUSTOMER ACCOUNT · 30 DAYS · ANONYMISEDWhat gets counted as a “lead”.7.2× as manyCounted with contact clicks1,280Proven enquiries1791,101 clicks on phone, WhatsApp, email — only the phonesystem knows whether a call happened.We report the 179 proven enquiries as conversions —clicks only as a side signal. A REAL CUSTOMER ACCOUNT · 30 DAYS ·ANONYMISEDWhat gets counted as a“lead”.7.2× as manyCounted with contact clicks1,280Proven enquiries1791,101 clicks on phone, WhatsApp, email —only the phone system knows whether a callhappened.We report the 179 proven enquiries asconversions — clicks only as a sidesignal.
Measured at a dealer with seven enquiry forms, 30 days to 8 Oct 2026, anonymised. Proven = submitted forms (calls and bookings were not connected); clicks = phone 592 · WhatsApp 324 · email 185.
Three levels

Proven enquiries, contact clicks, orders — counted separately.

Most setups throw everything into one pot: a click on the phone number counts like a completed form. Smart Bidding then learns on intentions instead of customers. We keep the levels apart.

LEAD BUSINESS · FROM CLICK TO ORDEREvery enquiry finds its way back to itsad.1AdGoogle, Meta, Microsoft — with click ID2Form, call or WhatsAppProven enquiry or contact click, cleanly separated3Source inside the formChannel and campaign appear in the enquiry email4Feedback to the ad accountForm primary with value, clicks secondary, callqualified5Won per CRM or invoiceThe real order value corrects the conversion LEAD BUSINESS · FROM CLICK TO ORDER01AdGoogle, Meta, Microsoft — with click ID02Form, call or WhatsAppProven enquiry or contact click, cleanlyseparated03Source inside the formChannel and campaign appear in theenquiry email04Feedback to the ad accountForm primary with value, clickssecondary, call qualified05Won per CRM or invoiceThe real order value corrects theconversion
Schema of the lead path. Proven enquiries (form, qualified call, booking) and contact clicks are counted and reported separately.

Proven enquiries

Submitted form, answered and qualified call, confirmed booking. These are the conversions your ad account should optimise for — each with a value per form type.

Contact clicks

Click on a phone number, email address, WhatsApp link or booking service. Valuable as a signal, but not a customer. They go to the ad account as a secondary action and never distort a number.

Orders

What became of the enquiry: won per HubSpot or Pipedrive, paid per lexoffice or sevDesk. The real amount corrects the conversion afterwards — per channel, per campaign.

Form funnel

You see which field makes prospects give up.

Form seen, started, submitted, abandoned — plus the last field before the drop-off and its validation errors. No changes to your form: the tracker recognises Elementor, Contact Form 7, Gravity, WPForms, Ninja and Forminator by itself.

MEASURED · ONE DEALER WITH SEVEN ENQUIRY FORMS · 30 DAYSVisitors · 11,383100%Form seen · 4,15537%Form started · 6135%Form submitted · 1742%Largest form: 960 seen · 136 started · 35 submitted. Most frequent drop-off field:“Category” (26×). MEASURED · ONE DEALER WITH SEVEN ENQUIRYFORMS · 30 DAYS01Visitors · 11,383100%02Form seen · 4,15537%03Form started · 6135%04Form submitted · 1742%Largest form: 960 seen · 136 started · 35submitted. Most frequent drop-off field:“Category” (26×).
Measured at a customer with seven enquiry forms, 30 days to October 2026, anonymised. Step widths are schematic, the numbers are real.

Source inside the form

Hidden fields in your form receive channel, campaign and click ID from the server — not from the browser. The enquiry email tells you which ad brought it before you call back.

Value per form type

A purchase-request form is worth more than a contact form. Each type gets its own conversion action with its own value — Google Ads learns the difference.

Drop-off fields

The field where most people give up is in the report. For one customer it was the mandatory “Category” choice — 26 drop-offs on one field, in 30 days.

What Google Ads learns from us

Not “a lead” — but which one, how much it is worth, and whether it was won.

  • Form primary, with a value per type. The proven enquiry is the conversion Smart Bidding optimises for.
  • Contact clicks secondary. Phone, email and WhatsApp are counted but do not steer the bid.
  • Qualified call. Answered, above a minimum duration, attributed to the ad via dynamic phone numbers.
  • Order value written back. Won per CRM, paid per accounting: the real amount replaces the estimate.
  • The same for Meta. Lead, Contact and Schedule as separate events via the Conversions API.
You ask your data
Which campaign brings enquiries that turn into orders?
Example answer from the data chat (example data)
Of 61 proven enquiries in the last 30 days, 34 came from “Purchase region” — 7 of them are won per CRM, €9,400 in total. “Brand generic” brings more contact clicks (118) but only 2 enquiries. Recommendation: move budget from “Brand generic” to “Purchase region”.
Who it is for

Four businesses where revenue is not made in a cart.

Trades

Call or enquiry form, on-site appointment, invoice weeks later. The call is attributed to the ad, the invoice from lexoffice or sevDesk writes back the value.

Dealers with enquiry forms

Purchase, estate, collection: several forms with different values. Each type gets its own conversion, the funnel shows where prospects abandon.

Practices and salons

Appointments via Doctolib, Shore, Treatwell, Calendly or MS Bookings: the click on the booking service and the confirmed booking are measured separately. Health data stays out.

Consultancies and law firms

First contact by phone or form, mandate per CRM. Won mandates correct the conversion retroactively — the campaign that brings clients becomes visible.

Price without a shop

From €199 — only real enquiries count.

Forms, answered calls of 30 seconds or more and confirmed bookings per calendar month. Clicks, spam and tests don’t count — and every tier includes every feature.

Tracking · from €199 per month

TierEnquiries per monthPrice per month
L1up to 100€199
L2101 to 500€299
L3501 to 2,500€449
L4over 2,500by agreement
  • Forms, calls, WhatsApp clicks, bookings captured server-side
  • Source inside the form, form funnel, call journey
  • Delivery to Google Ads, Meta, GA4, Microsoft, email tools
  • Order value from HubSpot, Pipedrive, lexoffice, sevDesk
  • AI data chat, weekly report, 20+ automated checks

Copilot · from €749 per month

TierEnquiries per monthPrice per month
C1up to 500€749
C2501 to 2,500€999
C3over 2,500by agreement
  • Everything in Tracking
  • Weekly account analysis down to keyword level
  • Evidence-based suggestions for budget, bids and campaigns — you approve with one click
  • Cost per proven enquiry and per won order, per campaign

Net plus VAT · no cost per minute, phone number or form · no setup fee · 30 days in parallel at €0 · cancel monthly · hosted in Germany · all packages and tiers →

Common questions

Briefly answered.

What counts as a lead for you?
A proven enquiry: a submitted form, an answered and qualified call or a confirmed booking. Clicks on phone, email or WhatsApp are counted separately as contact clicks — a signal, not a lead.
What does it cost when more enquiries come in?
You pay by proven enquiries per month: up to 100 for €199, up to 500 for €299, up to 2,500 for €449 (net, Tracking). You only move up after three calendar months in a row above the limit, announced in advance and never retroactively. Spam, tests and contact clicks don’t count.
What happens with spam and test enquiries?
Test events are excluded. Enquiries that turn out to be lost or spam in the CRM get no value; what is won gets the real amount. So the ad account learns on orders, not on forms.
Do you measure WhatsApp conversations?
We measure the click on your WhatsApp link, attributed to the ad. Whether it becomes a conversation we do not see — there is no interface we would recommend for that. The won order then comes back via CRM or invoice.
I run a practice — what about health data?
We capture that an appointment was booked or requested, not what for. Form contents are not transferred, only the event; contact data is stored with us hashed only. Special categories under Art. 9 GDPR are not part of the processing — that is written into the data processing agreement.
Do I need a CRM?
No. Without a CRM, forms, calls and bookings count with an estimated value per type. With HubSpot, Pipedrive, lexoffice or sevDesk the real order value is added and corrects the conversion.
What do I need to provide?
Access to the website or the WordPress plugin, access to Google Ads and Meta, and for call tracking your phone system (e.g. sipgate) — you pay its tariff directly to your provider; with us a call costs nothing extra. We do the setup, about 30 minutes.
Read on

Related.

Measure 30 days in parallel — no shop, no risk.

We set up forms, calls and ad accounts and show you after 30 days which ad brings enquiries that turn into orders.

Reply within 24 hours on working days · calls in German and English · no lock-in, cancel monthly